Payment to company and deposits Any deposits paid are non refundable. All customers are required to pay prior to any work carried out, or by prior agreement, upon completion. Vehicles will not be released until payment has been made in full. Any amount outstanding including court costs or other related costs incurred whilst recovering the amounts, shall be subject to a charge of 2% interest per month whilst the amount is outstanding. Nothing in this invoice or terms is in any way part of a credit agreement. All monies are immediately due. You acknowledge that you did not require a written quotation before work was carried out or ordered or commenced. Estimates may be subject to change and are not fixed quotations or fixed estimates. Guarantee and Warranty The company guarantees its glass replacement against leakage for the period of up to 12 months or 10000 miles whichever is soonest. This is providing that adverse weather conditions, body work corrosion or rubber surrounds, deterioration do not apply prior to and subsequently after the work has been carried out. Should any leakage occur, or other problem and is deemed to fall within the company guarantee period, then the company shall remedy the fault at its head office premises, Cheltenham, within normal working hours and by appointment. Vehicles and contents are left with us at the customers own risk entirely: no exceptions. All warranties are void if work is carried out or attempted by the customer or any third party. Customer glass and materials and other work Whilst all due care will be taken, no responsibility is accepted for the customers own materials ie: breakage of glass during fitting, failure of frames, channels, trims and mouldings, loss of elasticity in rubber surrounds or adhesion of materials. Vehicle design does not make it possible to remove all particles of broken glass when glass replacements are undertaken. Whilst we may clear some of the glass, it is essentially a body shop and valeting service job. Therefore, the company does not contract to undertake the removal of any broken glass, and it is the customers sole responsibility entirely. Customers are required to check their vehicle after any work and ensure wipers are serviceable and operate correctly along with any sensors or cameras or other electrical equipment before driving the vehicle. No responsibility or liability is accepted by the company after handing back to the customer , or driven away. The company takes no responsibility for any damage to paintwork from broken glass, adhesive tape or tools used in removing trims and panels and glass during work. The customer accepts full liability and the risk of damage in that process. Some insurance companies provide cover for the scratching of paintwork as a result of breakage and replacement subject to the customers own insurance cover. This document contains the whole terms of the contract and no variation of the terms of contract shall be valid unless agreed and made in writing by an authorized official of the company and no waiver of any breach by either party to the terms of the contract shall prejudice the companies strict legal rights here under. Vehicle faults, codes and Cam Bus electrical systems including ADAS camera systems. Due to an ever increasing vehicle electrical systems, manufacturers have ECU driven fault signals which can be displayed on the dash or stored in the vehicles memory or other positions. These can occur when a connection is made or interrupted ie; as in the fitting of an electrical wiring or simply disconnection a feed such as a switch or sensor. Another example is removing a switch to replace a vehicle door glass or door panel which then requires it to be disconnected to gain access. In doing so the connection can be barred for operating reconnection from the ECU. This is common on many German vehicles. Vehicle manufacturers have made a conscious decision to encourage customers to return the vehicle to them or a main dealer, to get it re programmed to enable it to function correctly again. Vehicles fitted with sensors including windscreen fitted sensors and distress emergency calling, may have to be returned to the dealers to enable those functions, or remove fault codes or replace gel pads and to check ADAS calibration. Therefore it is the customers responsibility to get these codes entered or removed at their own expense, including recalibration. It is the company’s terms and conditions that it is not liable for any of the work. No responsibility is accepted by the company for obtaining codes or re entering them, or any other work including recalibration. Windscreen repairs carry no guarantee and the customer accepts full responsibility including breakage whilst that kind of work is attempted. Our terms and conditions are displayed at our Cheltenham Head Office and on our websites.

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CHELTENHAM WINDSCREENS LTD

COTSWOLD WINDSCREENS GROUP

TERMS AND CONDITIONS

Payment to company and deposits Any deposits paid are non refundable. All customers are required to pay prior to any work carried out, or by prior agreement, upon completion. Vehicles will not be released until payment has been made in full. Any amount outstanding including court costs or other related costs incurred whilst recovering the amounts, shall be subject to a charge of 2% interest per month whilst the amount is outstanding. Nothing in this invoice or terms is in any way part of a credit agreement. All monies are immediately due. You acknowledge that you did not require a written quotation before work was carried out or ordered or commenced. Estimates may be subject to change and are not fixed quotations or fixed estimates. Guarantee and Warranty The company guarantees its glass replacement against leakage for the period of up to 12 months or 10000 miles whichever is soonest. This is providing that adverse weather conditions, body work corrosion or rubber surrounds, deterioration do not apply prior to and subsequently after the work has been carried out. Should any leakage occur, or other problem and is deemed to fall within the company guarantee period, then the company shall remedy the fault at its head office premises, Cheltenham, within normal working hours and by appointment. Vehicles and contents are left with us at the customers own risk entirely: no exceptions. All warranties are void if work is carried out or attempted by the customer or any third party. Customer glass and materials and other work Whilst all due care will be taken, no responsibility is accepted for the customers own materials ie: breakage of glass during fitting, failure of frames, channels, trims and mouldings, loss of elasticity in rubber surrounds or adhesion of materials. Vehicle design does not make it possible to remove all particles of broken glass when glass replacements are undertaken. Whilst we may clear some of the glass, it is essentially a body shop and valeting service job. Therefore, the company does not contract to undertake the removal of any broken glass, and it is the customers sole responsibility entirely. Customers are required to check their vehicle after any work and ensure wipers are serviceable and operate correctly along with any sensors or cameras or other electrical equipment before driving the vehicle. No responsibility or liability is accepted by the company after handing back to the customer , or driven away. The company takes no responsibility for any damage to paintwork from broken glass, adhesive tape or tools used in removing trims and panels and glass during work. The customer accepts full liability and the risk of damage in that process. Some insurance companies provide cover for the scratching of paintwork as a result of breakage and replacement subject to the customers own insurance cover. This document contains the whole terms of the contract and no variation of the terms of contract shall be valid unless agreed and made in writing by an authorized official of the company and no waiver of any breach by either party to the terms of the contract shall prejudice the companies strict legal rights here under. Vehicle faults, codes and Cam Bus electrical systems including ADAS camera systems. Due to an ever increasing vehicle electrical systems, manufacturers have ECU driven fault signals which can be displayed on the dash or stored in the vehicles memory or other positions. These can occur when a connection is made or interrupted ie; as in the fitting of an electrical wiring or simply disconnection a feed such as a switch or sensor. Another example is removing a switch to replace a vehicle door glass or door panel which then requires it to be disconnected to gain access. In doing so the connection can be barred for operating reconnection from the ECU. This is common on many German vehicles. Vehicle manufacturers have made a conscious decision to encourage customers to return the vehicle to them or a main dealer, to get it re programmed to enable it to function correctly again. Vehicles fitted with sensors including windscreen fitted sensors and distress emergency calling, may have to be returned to the dealers to enable those functions, or remove fault codes or replace gel pads and to check ADAS calibration. Therefore it is the customers responsibility to get these codes entered or removed at their own expense, including recalibration. It is the company’s terms and conditions that it is not liable for any of the work. No responsibility is accepted by the company for obtaining codes or re entering them, or any other work including recalibration. Windscreen repairs carry no guarantee and the customer accepts full responsibility including breakage whilst that kind of work is attempted. Our terms and conditions are displayed at our Cheltenham Head Office and on our websites.

CALL US NOW

CHELTENHAM

WINDSCREENS LTD

COTSWOLD

WINDSCREENS GROUP

TERMS AND CONDITIONS

WHATS APP 07919 003119

WHATS APP 07919 003119